{"id":109,"date":"2016-07-19T06:55:40","date_gmt":"2016-07-19T06:55:40","guid":{"rendered":"https:\/\/igt.ph\/?page_id=109"},"modified":"2025-09-30T10:50:11","modified_gmt":"2025-09-30T10:50:11","slug":"global-delivery-6","status":"publish","type":"page","link":"https:\/\/www.igtsolutions.com\/global-delivery-6\/","title":{"rendered":"Global Delivery"},"content":{"rendered":"
About US<\/span>\n

Global Delivery<\/h1><\/div><\/div><\/div>

Stay truly connected to customers at all times, with the combined power of AI and ML<\/p><\/div><\/div>

\"Image\"<\/span><\/div><\/div><\/div><\/div>

IGT \u2018s engagement model operates from 31 delivery centers across the globe to provide 24\u00d77 support to its clients. The model allows clients to choose a global sourcing delivery that is best suited to their business needs.<\/p>\n<\/div>

Headquartered in India, IGT has operational presence across five continents and also provides services to clients from its global delivery centers in India, Philippines, China, Malaysia, UAE, Romania, Indonesia, Spain, Colombia, South Africa, Egypt, Vietnam<\/span><\/span> and the USA. Our Nucleus approach comprises of extending our success DNA across multiple locations to the onsite teams and offshore development units. These locations are backed by IGT\u2019s strong corporate framework where state-of-the-art delivery methodologies along with HR policies, quality and governance are implemented.<\/p>\n<\/div><\/div><\/div><\/div>

0<\/span><\/div>
Delivery Centers<\/div><\/div><\/div>
0<\/span>X7<\/span><\/div>
Support<\/div><\/div><\/div>
0<\/span>+<\/span><\/div>
Languages Support<\/div><\/div><\/div>
0<\/span><\/div>
Continents<\/div><\/div><\/div><\/div><\/div>

IGT BPM Services And Solutions<\/p>\n<\/div>

IGT provides front office and back office BPM services through its Global Delivery Model from 15 locations worldwide and support in over 20 languages.<\/div><\/div><\/div>
<\/span><\/span>
<\/i><\/span>
Sales & Reservations<\/span><\/div><\/div><\/a><\/span><\/span>
<\/i><\/span>
Loyalty Programs<\/span><\/div><\/div><\/a><\/span><\/span>
<\/i><\/span>
Social Media Management<\/span><\/div><\/div><\/a><\/span><\/span>
<\/i><\/span>
Debit Memo Research<\/span><\/div><\/div><\/a><\/div>
<\/span><\/span>
<\/i><\/span>
Content Management<\/span><\/div><\/div><\/a><\/span><\/span>
<\/i><\/span>
Baggage Helpdesk<\/span><\/div><\/div><\/a><\/span><\/span>
<\/i><\/span>
Refunds & Claim Processing<\/span><\/div><\/div><\/a><\/span><\/span>
<\/i><\/span>
Irregular Operations (IROPS)<\/span><\/div><\/div><\/a><\/span><\/span>
<\/i><\/span>
Customer Services<\/span><\/div><\/div><\/a><\/div>
<\/span><\/span>
<\/i><\/span>
Crew Scheduling<\/span><\/div><\/div><\/a><\/span><\/span>
<\/i><\/span>
Queues Management<\/span><\/div><\/div><\/a><\/span><\/span>
<\/i><\/span>
Rate Helpdesk<\/span><\/div><\/div><\/a><\/span><\/span>
<\/i><\/span>
IT Helpdesk<\/span><\/div><\/div><\/a><\/div><\/div>
Languages Supported <\/strong><\/span><\/h5>

English | Cantonese | Japanese | Mandarin | Korean | French | German | Arabic | Ukrainian | Spanish | Russian | Czech | Danish | Polish | Brazilian Portuguese | Dutch | Norwegian | Tagalog | Ind-Bahasa | Thai | Malay | Indian Regional | Nepali<\/p><\/div><\/div><\/div><\/div>

Global Presence<\/h1>\n<\/div><\/div><\/div>\"Image\"<\/span><\/div><\/div><\/div><\/div><\/div><\/div>
<\/div><\/div><\/div>

We're here to help.<\/h3>\n<\/div><\/div><\/div>

Fill in your details below. Your information is safe with us.<\/p>\n<\/div>\n

\n

<\/p>

    <\/ul><\/div>\n
    \n
    \n<\/fieldset>\n