{"id":115625,"date":"2019-03-28T09:57:55","date_gmt":"2019-03-28T09:57:55","guid":{"rendered":"https:\/\/igtsolutions.azurewebsites.net\/?p=115625"},"modified":"2019-11-18T07:00:53","modified_gmt":"2019-11-18T07:00:53","slug":"digital-contact-center-for-american-carrier","status":"publish","type":"post","link":"https:\/\/www.igtsolutions.com\/case-studies\/digital-contact-center-for-american-carrier\/","title":{"rendered":"Enabling Seamless Transition Across 5 Languages for a Leading American Carrier"},"content":{"rendered":"<div id=\"cs-content\" class=\"cs-content\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>DownloadIGT provided contact center support services with exceptional airline domain expertise to a leading American carrier with a record 100% seamless transition within 4 months. Share this PostBusiness Need Consolidation of English and Asian languages support with optimized costs Previously, airline\u2019s call centers were fragmented in Asia region Our client wanted to transition asap from current partner and needed quick &#8230; <\/p>\n<div><a href=\"https:\/\/www.igtsolutions.com\/case-studies\/digital-contact-center-for-american-carrier\/\" class=\"more-link\">Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":115626,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"industry":[],"service":[],"insights":[],"class_list":["post-115625","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Enabling Seamless Transition Across 5 Languages for a Leading American Carrier - IGT Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.igtsolutions.com\/case-studies\/digital-contact-center-for-american-carrier\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Enabling Seamless Transition Across 5 Languages for a Leading American Carrier - IGT Solutions\" \/>\n<meta property=\"og:description\" content=\"DownloadIGT provided contact center support services with exceptional airline domain expertise to a leading American carrier with a record 100% seamless transition within 4 months. 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