{"id":120260,"date":"2020-02-04T11:41:35","date_gmt":"2020-02-04T11:41:35","guid":{"rendered":"https:\/\/igtsolutions.azurewebsites.net\/?page_id=120260"},"modified":"2025-03-25T05:14:59","modified_gmt":"2025-03-25T05:14:59","slug":"analytics","status":"publish","type":"page","link":"https:\/\/www.igtsolutions.com\/services\/analytics\/","title":{"rendered":"Analytics"},"content":{"rendered":"

Stay truly connected to customers at all times, with the combined power of AI and ML<\/p><\/div>

Service<\/span>\n

Data and Analytics<\/h1><\/div><\/div><\/div><\/div>
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<\/span>In today's fast-paced environment, information is the key to stay ahead of the competition. With the increasing number of connected customers, the booming popularity of social media and a smartphone in every hand, the amount of data generated has grown exponentially. Transforming this data into actionable insights has become even more crucial than ever for companies to drive growth.<\/span><\/p>\n<\/div>

IGT\u2019s Data and Analytics Services combines extensive knowledge across industries with cutting-edge technologies to provide the industry with astute data modernization capabilities, specific advanced analytics solutions and personalization. We help organizations in their digital transformation journey, by helping them make well-informed on-time business decisions.<\/p>\n<\/div><\/div><\/div><\/div>

IGT Offerings<\/span><\/h2>

IGT’s Data and Analytics services offer actionable business insights, by integrating multiple data sources using a proven methodology, established frameworks and models across various industries<\/p><\/div>

Having more than a decade of proven, core analytics experience spread across 23 delivery centers, IGT\u2019s analytics lab focuses on developing customer -specific solutions for improving operational performance. Apart from this, the lab also has end-to-end, scalable, elastic and rapid data processing and reporting capabilities which can be harnessed to improve and achieve numerous industry-specific business outcomes<\/div><\/div>
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Offerings are based on advance technological expertise in the following areas<\/span><\/h2><\/div><\/div>
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Strategy & Consulting<\/span>READ MORE<\/span><\/div><\/div><\/a><\/div>
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Customer Experience Analytics<\/span>READ MORE<\/span><\/div><\/div><\/a><\/div><\/div><\/div>
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AI & ML<\/span>READ MORE<\/span><\/div><\/div><\/a><\/div>
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Data Modernization<\/span>READ MORE<\/span><\/div><\/div><\/a><\/div><\/div><\/div>
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Data Modernization<\/span>READ MORE<\/span><\/div><\/div><\/a><\/div><\/div><\/div><\/div>

IGT\u2019s Travel Analytics Services COE specializes in solving complex business problems by innovating through Artificial Intelligence (AI) & Machine Learning (ML) and helping our customers under different verticals:<\/span><\/h2><\/div><\/div><\/div>
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Airline Travel Analytics Services (aTAS)<\/p><\/h1>\nAirlines Travel Analytics (aTAS) is an analytical framework tailored for airlines for performing self-service data discovery to gain valuable business insights. It provides an off-the-shelf exhaustive list of airline-specific reports and dashboards. The pre-built extensive data model, reusable connectors to various standard airline systems and lean implementation allows faster time to market.<\/span><\/span><\/div><\/div><\/div><\/span><\/span>

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Hospitality Travel Analytics Services (hTAS)<\/p><\/h1>\nHotels Travel Analytics (hTAS) is a customized analytical framework for hotels that provides actionable business insights to hotel brands by structuring and analyzing terabytes of user-generated data. It comes with a large repository of hotel-specific reports and dashboards, a pre-built data model required for data warehousing needs of hotel companies, and a user-friendly interface for advanced calculations. <\/span><\/span><\/span><\/div><\/div><\/div><\/span><\/span>

READ MORE<\/span><\/div><\/div><\/a><\/div><\/div><\/div><\/div>

IGT BPM Services And Solutions<\/p>\n<\/div>

IGT provides front office and back office BPM services through its Global Delivery Model from 15 locations worldwide and support in over 20 languages.<\/div><\/div><\/div>
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Sales & Reservations<\/span><\/div><\/div><\/a><\/span><\/span>
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Loyalty Programs<\/span><\/div><\/div><\/a><\/span><\/span>
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Social Media Management<\/span><\/div><\/div><\/a><\/span><\/span>
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Debit Memo Research<\/span><\/div><\/div><\/a><\/div>
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Content Management<\/span><\/div><\/div><\/a><\/span><\/span>
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Baggage Helpdesk<\/span><\/div><\/div><\/a><\/span><\/span>
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Refunds & Claim Processing<\/span><\/div><\/div><\/a><\/span><\/span>
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Irregular Operations (IROPS)<\/span><\/div><\/div><\/a><\/span><\/span>
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Customer Services<\/span><\/div><\/div><\/a><\/div>
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Crew Scheduling<\/span><\/div><\/div><\/a><\/span><\/span>
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Queues Management<\/span><\/div><\/div><\/a><\/span><\/span>
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Rate Helpdesk<\/span><\/div><\/div><\/a><\/span><\/span>
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IT Helpdesk<\/span><\/div><\/div><\/a><\/div><\/div>
Languages Supported <\/strong><\/span><\/h5>

English | Cantonese | Japanese | Mandarin | Korean | French | German | Arabic | Ukrainian | Spanish | Russian | Czech | Danish | Polish | Brazilian Portuguese | Dutch | Norwegian | Tagalog | Ind-Bahasa | Thai | Malay | Indian Regional | Nepali<\/p><\/div><\/div><\/div><\/div>

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Delivering Results<\/h3>\n<\/div><\/div><\/div>
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0<\/span>+<\/span><\/div>
use cases repository<\/div><\/div><\/div>
$<\/span>0<\/span>M<\/span><\/div>
Increased cross-sell and up-sell opportunities<\/div><\/div><\/div>
$<\/span>0<\/span>M<\/span><\/div>
YoY Savings through DW Modernization \/ Big Data<\/div><\/div><\/div><\/div><\/div>

IGT BPM Services And Solutions<\/p>\n<\/div>

IGT provides front office and back office BPM services through its Global Delivery Model from 15 locations worldwide and support in over 20 languages.<\/div><\/div><\/div>
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Sales & Reservations<\/span><\/div><\/div><\/a><\/span><\/span>
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Loyalty Programs<\/span><\/div><\/div><\/a><\/span><\/span>
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Social Media Management<\/span><\/div><\/div><\/a><\/span><\/span>
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Debit Memo Research<\/span><\/div><\/div><\/a><\/div>
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Content Management<\/span><\/div><\/div><\/a><\/span><\/span>
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Baggage Helpdesk<\/span><\/div><\/div><\/a><\/span><\/span>
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Refunds & Claim Processing<\/span><\/div><\/div><\/a><\/span><\/span>
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Irregular Operations (IROPS)<\/span><\/div><\/div><\/a><\/span><\/span>
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Customer Services<\/span><\/div><\/div><\/a><\/div>
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Crew Scheduling<\/span><\/div><\/div><\/a><\/span><\/span>
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Queues Management<\/span><\/div><\/div><\/a><\/span><\/span>
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Rate Helpdesk<\/span><\/div><\/div><\/a><\/span><\/span>
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IT Helpdesk<\/span><\/div><\/div><\/a><\/div><\/div>
Languages Supported <\/strong><\/span><\/h5>

English | Cantonese | Japanese | Mandarin | Korean | French | German | Arabic | Ukrainian | Spanish | Russian | Czech | Danish | Polish | Brazilian Portuguese | Dutch | Norwegian | Tagalog | Ind-Bahasa | Thai | Malay | Indian Regional | Nepali<\/p><\/div><\/div><\/div><\/div>

Related Content<\/p><\/h3>\n<\/div><\/div><\/div><\/div><\/div><\/div>

\"data
Brochure<\/div>

Travel Analytics Services<\/h3>\n<\/div><\/div><\/div>

Harnessing the strength of data is the key to stay ahead of the competition. It has become imperative for the brands<\/p><\/div><\/span><\/span>

Read More<\/span><\/div><\/div><\/a><\/div><\/div><\/div><\/div><\/div>
\"Airline

brochure<\/p><\/div>

Social Distancing Analytics<\/h3>\n<\/div><\/div><\/div>

A solution that uses Computer Vision AI to enable safety measures at work or public space.<\/p><\/div><\/span><\/span>

Read More<\/span><\/div><\/div><\/a><\/div><\/div><\/div><\/div><\/div>
\"airline
Case Study<\/div>

Developed Dedicated Analytics Centre for the World’s leading Hospitality Company<\/h3>\n<\/div><\/div><\/div>

Migrated 24 dashboards and 163 reports to the new platform<\/p><\/div><\/span><\/span>

Read More<\/span><\/div><\/div><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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We're here to help.<\/h3>\n<\/div><\/div><\/div>

Fill in your details below. Your information is safe with us.<\/p>\n<\/div>\n

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