{"id":121576,"date":"2020-04-30T12:09:14","date_gmt":"2020-04-30T12:09:14","guid":{"rendered":"https:\/\/igtsolutions.azurewebsites.net\/?p=121576"},"modified":"2020-04-30T12:16:51","modified_gmt":"2020-04-30T12:16:51","slug":"automated-irops-notification","status":"publish","type":"post","link":"https:\/\/www.igtsolutions.com\/case-studies\/automated-irops-notification\/","title":{"rendered":"Automated IROPS Notification"},"content":{"rendered":"<div id=\"cs-content\" class=\"cs-content\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>DownloadThe client wanted to reduce the time taken to notify the passenger of the delay or change and ensure no error in the message. IGT supported the client by deploying a bot that automated the process of generating and sending notifications to the passengers during IROP situations. This helped reduce the time taken to relay notification message to the affected &#8230; <\/p>\n<div><a href=\"https:\/\/www.igtsolutions.com\/case-studies\/automated-irops-notification\/\" class=\"more-link\">Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":121579,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"industry":[],"service":[],"insights":[],"class_list":["post-121576","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Automated IROPS Notification - IGT Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.igtsolutions.com\/case-studies\/automated-irops-notification\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Automated IROPS Notification - IGT Solutions\" \/>\n<meta property=\"og:description\" content=\"DownloadThe client wanted to reduce the time taken to notify the passenger of the delay or change and ensure no error in the message. IGT supported the client by deploying a bot that automated the process of generating and sending notifications to the passengers during IROP situations. This helped reduce the time taken to relay notification message to the affected ... Read More\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.igtsolutions.com\/case-studies\/automated-irops-notification\/\" \/>\n<meta property=\"og:site_name\" content=\"IGT Solutions\" \/>\n<meta property=\"article:published_time\" content=\"2020-04-30T12:09:14+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-04-30T12:16:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.igtsolutions.com\/wp-content\/uploads\/2020\/04\/Automated-IROPS-Notification.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"552\" \/>\n\t<meta property=\"og:image:height\" content=\"414\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"amit3076\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"amit3076\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.igtsolutions.com\/case-studies\/automated-irops-notification\/\",\"url\":\"https:\/\/www.igtsolutions.com\/case-studies\/automated-irops-notification\/\",\"name\":\"Automated IROPS Notification - IGT Solutions\",\"isPartOf\":{\"@id\":\"https:\/\/igtsolutions.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.igtsolutions.com\/case-studies\/automated-irops-notification\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.igtsolutions.com\/case-studies\/automated-irops-notification\/#primaryimage\"},\"thumbnailUrl\":\"\/wp-content\/uploads\/2020\/04\/Automated-IROPS-Notification.jpg\",\"datePublished\":\"2020-04-30T12:09:14+00:00\",\"dateModified\":\"2020-04-30T12:16:51+00:00\",\"author\":{\"@id\":\"https:\/\/igtsolutions.com\/#\/schema\/person\/9ad71db355e6df1c7e9699b7b193214b\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.igtsolutions.com\/case-studies\/automated-irops-notification\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.igtsolutions.com\/case-studies\/automated-irops-notification\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.igtsolutions.com\/case-studies\/automated-irops-notification\/#primaryimage\",\"url\":\"\/wp-content\/uploads\/2020\/04\/Automated-IROPS-Notification.jpg\",\"contentUrl\":\"\/wp-content\/uploads\/2020\/04\/Automated-IROPS-Notification.jpg\",\"width\":552,\"height\":414},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.igtsolutions.com\/case-studies\/automated-irops-notification\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.igtsolutions.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Automated IROPS Notification\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/igtsolutions.com\/#website\",\"url\":\"https:\/\/igtsolutions.com\/\",\"name\":\"IGT Solutions\",\"description\":\"Technology &amp; BPM Services to the Travel Industry\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/igtsolutions.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/igtsolutions.com\/#\/schema\/person\/9ad71db355e6df1c7e9699b7b193214b\",\"name\":\"amit3076\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/igtsolutions.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/41388e21286aaeb99308cce73071352114cf1e8841bd2004fcb0c6d78c99fb39?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/41388e21286aaeb99308cce73071352114cf1e8841bd2004fcb0c6d78c99fb39?s=96&d=mm&r=g\",\"caption\":\"amit3076\"},\"url\":\"https:\/\/www.igtsolutions.com\/author\/amit3076\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Automated IROPS Notification - IGT Solutions","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.igtsolutions.com\/case-studies\/automated-irops-notification\/","og_locale":"en_US","og_type":"article","og_title":"Automated IROPS Notification - IGT Solutions","og_description":"DownloadThe client wanted to reduce the time taken to notify the passenger of the delay or change and ensure no error in the message. 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