{"id":125827,"date":"2020-10-05T08:15:29","date_gmt":"2020-10-05T08:15:29","guid":{"rendered":"https:\/\/igtsolutions.azurewebsites.net\/?page_id=125827"},"modified":"2023-06-13T06:32:31","modified_gmt":"2023-06-13T06:32:31","slug":"cex-3-a","status":"publish","type":"page","link":"https:\/\/www.igtsolutions.com\/thought-leadership\/cex-3-a\/","title":{"rendered":"CeX- 3.A"},"content":{"rendered":"<div id=\"cs-content\" class=\"cs-content\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>As consumers become increasingly more digitally mature, their daily activities are transitioning to digital at a never before pace \u2013 right from small ticket, high frequency interactions like buying groceries to big ticket, low frequency interactions like planning travel. Alongside, there is an increasing expectation from consumers for individual and contextual customer service across channels where they are present. While &#8230; <\/p>\n<div><a href=\"https:\/\/www.igtsolutions.com\/thought-leadership\/cex-3-a\/\" class=\"more-link\">Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":178,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank-4.php","meta":{"footnotes":""},"class_list":["post-125827","page","type-page","status-publish","hentry","no-post-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CeX- 3.A<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.igtsolutions.com\/thought-leadership\/cex-3-a\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CeX- 3.A\" \/>\n<meta property=\"og:description\" content=\"As consumers become increasingly more digitally mature, their daily activities are transitioning to digital at a never before pace \u2013 right from small ticket, high frequency interactions like buying groceries to big ticket, low frequency interactions like planning travel. 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Alongside, there is an increasing expectation from consumers for individual and contextual customer service across channels where they are present. While ... 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