{"id":131694,"date":"2021-02-16T06:37:54","date_gmt":"2021-02-16T06:37:54","guid":{"rendered":"https:\/\/igtsolutions.azurewebsites.net\/?p=131694"},"modified":"2023-07-04T06:04:07","modified_gmt":"2023-07-04T06:04:07","slug":"customer-experience-modernization-for-a-national-flagship-carrier","status":"publish","type":"post","link":"https:\/\/www.igtsolutions.com\/case-studies\/customer-experience-modernization-for-a-national-flagship-carrier\/","title":{"rendered":"Customer Experience Modernization for a National Flagship Carrier"},"content":{"rendered":"<div id=\"cs-content\" class=\"cs-content\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>DownloadThe client wanted to transform its customer experience and resolve the challenges posed by the existing system. Leveraging its extensive domain knowledge and technical expertise, IGT helped the client by proving a low code cloud-based scalable solution with multiple integrations equipped to handle PNR creation, information dissemination regarding bookings, fares, schedules, and various other routine activities across platforms. Share this &#8230; <\/p>\n<div><a href=\"https:\/\/www.igtsolutions.com\/case-studies\/customer-experience-modernization-for-a-national-flagship-carrier\/\" class=\"more-link\">Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":131699,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"industry":[],"service":[],"insights":[],"class_list":["post-131694","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Experience Modernization for a National Flagship Carrier - IGT Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.igtsolutions.com\/case-studies\/customer-experience-modernization-for-a-national-flagship-carrier\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Experience Modernization for a National Flagship Carrier - IGT Solutions\" \/>\n<meta property=\"og:description\" content=\"DownloadThe client wanted to transform its customer experience and resolve the challenges posed by the existing system. Leveraging its extensive domain knowledge and technical expertise, IGT helped the client by proving a low code cloud-based scalable solution with multiple integrations equipped to handle PNR creation, information dissemination regarding bookings, fares, schedules, and various other routine activities across platforms. Share this ... 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