{"id":168934,"date":"2024-09-12T09:57:47","date_gmt":"2024-09-12T09:57:47","guid":{"rendered":"https:\/\/www.igtsolutions.com\/?page_id=168934"},"modified":"2024-09-12T11:55:31","modified_gmt":"2024-09-12T11:55:31","slug":"qe","status":"publish","type":"page","link":"https:\/\/www.igtsolutions.com\/job-opportunities\/qe\/","title":{"rendered":"QE"},"content":{"rendered":"<div id=\"cs-content\" class=\"cs-content\"><div class=\"x-section e168934-e1 m3mcm-0 m3mcm-1 m3mcm-2 m3mcm-3 m3mcm-4\"><div class=\"x-bg\" aria-hidden=\"true\"><div class=\"x-bg-layer-lower-image\"><\/div><div class=\"x-bg-layer-upper-color\"><\/div><\/div><div class=\"x-div e168934-e2 m3mcm-b\"><div class=\"x-bg\"><div class=\"x-bg-layer-lower-img\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/09\/JO-QE.jpg\" alt=\"Image\" loading=\"lazy\"\/><\/div><\/div><\/div><\/div><div class=\"x-section e168934-e3 m3mcm-0 m3mcm-1 m3mcm-4 m3mcm-5\"><div class=\"x-bg\" aria-hidden=\"true\"><div class=\"x-bg-layer-lower-image\"><\/div><div class=\"x-bg-layer-upper-color\"><\/div><\/div><div class=\"x-row x-container max width e168934-e4 m3mcm-c m3mcm-d m3mcm-g\"><div class=\"x-row-inner\"><div class=\"x-col e168934-e5 m3mcm-k m3mcm-l m3mcm-m m3mcm-n\"><div class=\"x-text x-text-headline e168934-e6 m3mcm-p m3mcm-q m3mcm-8\" data-x-effect=\"{&quot;durationBase&quot;:&quot;300ms&quot;}\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h2 class=\"x-text-content-text-primary\">QE<\/h2>\n<\/div><\/div><\/div><div class=\"x-text x-content e168934-e7 m3mcm-s m3mcm-t\"><p><strong>Employment type:<\/strong> Permanent \/Temporary \/Contractual<\/p><\/div><div class=\"x-text x-content e168934-e8 m3mcm-s m3mcm-t\"><p><strong>Job type: <\/strong>Full time\/Part Time<\/p><\/div><div class=\"x-text x-content e168934-e9 m3mcm-t m3mcm-u\"><p>We are seeking a highly skilled and motivated (QE) to join our team at IGT Solutions. In this role, you will be responsible for ensuring the highest standards of quality in our BPO operations. You will work closely with operational teams to monitor performance, analyze processes, and implement quality improvement initiatives to enhance service delivery and customer satisfaction.<\/p>\n<p><strong>Key Responsibilities:<\/strong><\/p>\n\n<ul>\n \t<li>Develop, implement, and maintain quality assurance processes and standards to ensure the delivery of high-quality BPO services<\/li>\n \t<li>Conduct regular quality audits and evaluations of call center operations, including call monitoring and review of customer interactions<\/li>\n \t<li>Identify areas of improvement in operational processes and service delivery, and recommend corrective actions<\/li>\n \t<li>Analyze performance data and metrics to assess the effectiveness of quality assurance programs<\/li>\n \t<li>Collaborate with operations and training teams to design and implement process improvements and best practices<\/li>\n \t<li>Lead and support continuous improvement initiatives aimed at enhancing efficiency, accuracy, and customer satisfaction<\/li>\n \t<li>Develop and deliver training programs for staff on quality standards, procedures, and best practices<\/li>\n \t<li>Provide feedback and coaching to team members to improve performance and adherence to quality standards<\/li>\n \t<li>Create and maintain quality documentation, including manuals, procedures, and training materials<\/li>\n \t<li>Analyze customer feedback and complaints to identify trends and areas for improvement<\/li>\n \t<li>Work with the customer service team to resolve quality-related issues and ensure prompt and effective resolution<\/li>\n \t<li>Implement strategies to enhance customer satisfaction and reduce the number of escalations.<\/li>\n \t<li>Ensure compliance with industry regulations, company policies, and quality standards<\/li>\n \t<li>Prepare and present regular quality reports and performance metrics to management, highlighting key findings and recommendations<\/li>\n \t<li>Conduct root cause analysis of quality issues and track the effectiveness of implemented solutions<\/li>\n<\/ul>\n<p><strong>Qualifications:<\/strong><\/p>\n\n<ul>\n \t<li>Experience of 3-5 years in BPO industry<\/li>\n \t<li>Bachelor\u2019s degree in Business Administration, Quality Management, or a related field; relevant certifications (e.g., Six Sigma, ISO) are a plus<\/li>\n \t<li>Proven experience in quality assurance or quality engineering, preferably within the BPO industry<\/li>\n \t<li>Strong analytical skills with the ability to interpret data and identify trends and issues<\/li>\n \t<li>Excellent communication and interpersonal skills, with the ability to provide constructive feedback and work collaboratively with various teams<\/li>\n \t<li>Proficiency in quality management software and tools, as well as standard office applications<\/li>\n \t<li>Detail-oriented with a strong focus on accuracy and adherence to quality standards<\/li>\n<\/ul>\n<p>It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.<\/p><\/div><a class=\"x-anchor x-anchor-button has-graphic has-particle x-hide-lg x-hide-md x-hide-sm x-hide-xl x-hide-xs e168934-e10 m3mcm-v m3mcm-w m3mcm-9\" tabindex=\"0\" href=\"#\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-y inside-t_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><span class=\"x-graphic\" aria-hidden=\"true\"><span class=\"x-image x-graphic-child x-graphic-image x-graphic-primary\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/01\/copis-white.png\" width=\"500\" height=\"509\" alt=\"Image\" loading=\"lazy\"><\/span><\/span><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Apply Now<\/span><\/div><\/div><\/a><\/div><\/div><\/div><\/div><div class=\"x-section x-hide-lg x-hide-md x-hide-sm x-hide-xl x-hide-xs e168934-e11 m3mcm-0 m3mcm-1 m3mcm-6\"><div class=\"x-bg\" aria-hidden=\"true\"><div class=\"x-bg-layer-lower-video\"><div  class=\"x-video player bg transparent hide-controls autoplay loop muted playsinline\" data-x-element-mejs=\"{&quot;poster&quot;:&quot;&quot;}\"  data-x-video-options='{\"pause_out_of_view\":false}'><script type=\"text\/template\"><div class=\"x-video-inner video\/mp4  transparent\"><video class=\"x-mejs has-stack-styles\" preload=\"metadata\" autoplay loop muted playsinline><source src=\"\/wp-content\/uploads\/2021\/06\/bg.mp4\" type=\"video\/mp4\"><\/video><\/div><\/script><\/div><\/div><div class=\"x-bg-layer-upper-color\"><\/div><\/div><div class=\"x-row x-container max width e168934-e12 m3mcm-c m3mcm-e m3mcm-h m3mcm-i\"><div class=\"x-row-inner\"><div class=\"x-col e168934-e13 m3mcm-k m3mcm-l m3mcm-n\"><div class=\"x-text x-text-headline e168934-e14 m3mcm-q m3mcm-r m3mcm-a x-effect-exit\" data-x-effect=\"{&quot;scroll&quot;:true,&quot;offsetTop&quot;:&quot;10%&quot;,&quot;offsetBottom&quot;:&quot;10%&quot;,&quot;behaviorScroll&quot;:&quot;fire-once&quot;}\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h3 class=\"x-text-content-text-primary\">Related <strong>Offerings<\/strong><\/h3>\n<\/div><\/div><\/div><\/div><div class=\"x-col e168934-e15 m3mcm-k m3mcm-n m3mcm-o\"><a class=\"x-anchor x-anchor-button has-graphic has-particle e168934-e16 m3mcm-w m3mcm-x m3mcm-a x-effect-exit\" tabindex=\"0\" href=\"#\" data-x-effect=\"{&quot;scroll&quot;:true,&quot;offsetTop&quot;:&quot;10%&quot;,&quot;offsetBottom&quot;:&quot;10%&quot;,&quot;behaviorScroll&quot;:&quot;fire-once&quot;}\"><span class=\"x-particle is-secondary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><span class=\"x-graphic\" aria-hidden=\"true\"><i class=\"x-icon x-graphic-child x-graphic-icon x-graphic-primary\" aria-hidden=\"true\" data-x-icon-s=\"&#xf105;\"><\/i><\/span><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Artificial Intelligence and Machine Learning<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-graphic has-particle e168934-e17 m3mcm-w m3mcm-x m3mcm-a x-effect-exit\" tabindex=\"0\" href=\"#\" data-x-effect=\"{&quot;scroll&quot;:true,&quot;offsetTop&quot;:&quot;10%&quot;,&quot;offsetBottom&quot;:&quot;10%&quot;,&quot;behaviorScroll&quot;:&quot;fire-once&quot;}\"><span class=\"x-particle is-secondary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><span class=\"x-graphic\" aria-hidden=\"true\"><i class=\"x-icon x-graphic-child x-graphic-icon x-graphic-primary\" aria-hidden=\"true\" data-x-icon-s=\"&#xf105;\"><\/i><\/span><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Customer Experience Analytics<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-graphic has-particle e168934-e18 m3mcm-w m3mcm-x m3mcm-a x-effect-exit\" tabindex=\"0\" href=\"#\" data-x-effect=\"{&quot;scroll&quot;:true,&quot;offsetTop&quot;:&quot;10%&quot;,&quot;offsetBottom&quot;:&quot;10%&quot;,&quot;behaviorScroll&quot;:&quot;fire-once&quot;}\"><span class=\"x-particle is-secondary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><span class=\"x-graphic\" aria-hidden=\"true\"><i class=\"x-icon x-graphic-child x-graphic-icon x-graphic-primary\" aria-hidden=\"true\" data-x-icon-s=\"&#xf105;\"><\/i><\/span><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Next-Gen BI and visualization<\/span><\/div><\/div><\/a><\/div><\/div><\/div><\/div><div class=\"x-section e168934-e19 m3mcm-1 m3mcm-2 m3mcm-7\"><div class=\"x-row e168934-e20 m3mcm-c m3mcm-e m3mcm-f m3mcm-h m3mcm-j\"><div class=\"x-row-inner\"><div class=\"x-col e168934-e21 m3mcm-n\"><div class=\"cs-content x-global-block x-global-block-160711 e168934-e22\"><div class=\"x-section e160711-e2 m3g07-0\"><div class=\"x-row x-container max width e160711-e3 m3g07-1 m3g07-2 m3g07-3 m3g07-7\"><div class=\"x-row-inner\"><div class=\"x-col e160711-e4 m3g07-a m3g07-b m3g07-c m3g07-d m3g07-e\"><span class=\"x-image x-hide-sm x-hide-xs e160711-e5 m3g07-k m3g07-l\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/06\/footer-thumb.png\" width=\"42\" height=\"42\" alt=\"Image\" loading=\"lazy\"><\/span><div class=\"x-text x-content e160711-e6 m3g07-n m3g07-o m3g07-p m3g07-q m3g07-r\">IGT Solutions\u00a0 |\u00a0 Enabling Better Experience<\/div><\/div><div class=\"x-col e160711-e7 m3g07-a m3g07-d m3g07-e m3g07-f m3g07-g m3g07-h\"><a class=\"x-anchor x-anchor-button has-graphic e160711-e8 m3g07-x m3g07-y m3g07-z m3g07-10 m3g07-11\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/contact-us\/sales-inquiries\/\"><div class=\"x-anchor-content\"><span class=\"x-graphic\" aria-hidden=\"true\"><i class=\"x-icon x-graphic-child x-graphic-icon x-graphic-primary\" aria-hidden=\"true\" data-x-icon-s=\"&#xf0e0;\"><\/i><\/span><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Contact Us<\/span><\/div><\/div><\/a><\/div><\/div><\/div><div class=\"x-row x-container max width e160711-e9 m3g07-1 m3g07-3 m3g07-4 m3g07-5 m3g07-8\"><div class=\"x-row-inner\"><div class=\"x-col e160711-e10 m3g07-a m3g07-b m3g07-e m3g07-h m3g07-i m3g07-j footerfirstcol\"><span class=\"x-image e160711-e11 m3g07-k m3g07-m\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/08\/igt-solutions-logo-white.png\" width=\"297\" height=\"206\" alt=\"Image\" loading=\"lazy\"><\/span><div class=\"x-text x-content e160711-e12 m3g07-o m3g07-p m3g07-s m3g07-t\">Enabling Better Experience<\/div><a class=\"x-anchor x-anchor-button has-graphic e160711-e13 m3g07-z m3g07-11 m3g07-12 m3g07-13\" tabindex=\"0\" href=\"https:\/\/www.facebook.com\/IGTSolutions\/\" target=\"_blank\" rel=\"noopener noreferrer\"><div class=\"x-anchor-content\"><span class=\"x-graphic\" aria-hidden=\"true\"><i class=\"x-icon x-graphic-child x-graphic-icon x-graphic-primary\" aria-hidden=\"true\" data-x-icon-b=\"&#xf39e;\"><\/i><\/span><\/div><\/a><a class=\"x-anchor x-anchor-button has-graphic e160711-e14 m3g07-z m3g07-11 m3g07-12 m3g07-13\" tabindex=\"0\" href=\"https:\/\/www.linkedin.com\/company\/igtsolutions\/\" target=\"_blank\" rel=\"noopener noreferrer\"><div class=\"x-anchor-content\"><span class=\"x-graphic\" aria-hidden=\"true\"><i class=\"x-icon x-graphic-child x-graphic-icon x-graphic-primary\" aria-hidden=\"true\" data-x-icon-b=\"&#xf0e1;\"><\/i><\/span><\/div><\/a><a class=\"x-anchor x-anchor-button has-graphic e160711-e15 m3g07-z m3g07-11 m3g07-12 m3g07-13\" tabindex=\"0\" href=\"https:\/\/twitter.com\/Connect_IGT\" target=\"_blank\" rel=\"noopener noreferrer\"><div class=\"x-anchor-content\"><span class=\"x-graphic\" aria-hidden=\"true\"><i class=\"x-icon x-graphic-child x-graphic-icon x-graphic-primary\" aria-hidden=\"true\" data-x-icon-b=\"&#xe61b;\"><\/i><\/span><\/div><\/a><a class=\"x-anchor x-anchor-button has-graphic e160711-e16 m3g07-z m3g07-11 m3g07-12 m3g07-13\" tabindex=\"0\" href=\"https:\/\/www.youtube.com\/connectwithIGT\" target=\"_blank\" rel=\"noopener noreferrer\"><div class=\"x-anchor-content\"><span class=\"x-graphic\" aria-hidden=\"true\"><i class=\"x-icon x-graphic-child x-graphic-icon x-graphic-primary\" aria-hidden=\"true\" data-x-icon-b=\"&#xf167;\"><\/i><\/span><\/div><\/a><a class=\"x-anchor x-anchor-button has-graphic e160711-e17 m3g07-z m3g07-11 m3g07-12 m3g07-13\" tabindex=\"0\" href=\"https:\/\/www.instagram.com\/igtsolutions\/\" target=\"_blank\" rel=\"noopener noreferrer\"><div class=\"x-anchor-content\"><span class=\"x-graphic\" aria-hidden=\"true\"><i class=\"x-icon x-graphic-child x-graphic-icon x-graphic-primary\" aria-hidden=\"true\" data-x-icon-b=\"&#xf16d;\"><\/i><\/span><\/div><\/a><\/div><div class=\"x-col e160711-e18 m3g07-a m3g07-c m3g07-e m3g07-f m3g07-h m3g07-j footerfirstcol\"><div class=\"x-text x-content e160711-e19 m3g07-n m3g07-o m3g07-p m3g07-t m3g07-u m3g07-v\"><p>ABOUT US<\/p><\/div><hr class=\"x-line e160711-e20 m3g07-16\"\/><a class=\"x-anchor x-anchor-button has-particle e160711-e21 m3g07-y m3g07-z m3g07-10 m3g07-13 m3g07-14 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/about-us\/overview\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Overview<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-particle e160711-e22 m3g07-y m3g07-z m3g07-10 m3g07-13 m3g07-14 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/thought-leadership\/cex-3-a\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Our CX Approach<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-particle e160711-e23 m3g07-y m3g07-z m3g07-10 m3g07-13 m3g07-14 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/about-us\/global-delivery\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Global Delivery<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-particle e160711-e24 m3g07-y m3g07-z m3g07-10 m3g07-13 m3g07-14 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/alliances-partnerships\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Alliances & Partnerships<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-particle e160711-e25 m3g07-y m3g07-z m3g07-13 m3g07-14 m3g07-15 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/corporate-governance\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Corporate Governance<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-particle e160711-e26 m3g07-y m3g07-z m3g07-10 m3g07-13 m3g07-14 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/media\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Media<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-particle e160711-e27 m3g07-y m3g07-z m3g07-10 m3g07-13 m3g07-14 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/careers\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Careers<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-particle e160711-e28 m3g07-y m3g07-z m3g07-13 m3g07-14 m3g07-15 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/contact-us\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Contact Us<\/span><\/div><\/div><\/a><\/div><div class=\"x-col e160711-e29 m3g07-a m3g07-c m3g07-e m3g07-f m3g07-h m3g07-j footerfirstcol\"><div class=\"x-text x-content e160711-e30 m3g07-n m3g07-o m3g07-p m3g07-t m3g07-u m3g07-v\"><p>SERVICES<\/p><\/div><hr class=\"x-line e160711-e31 m3g07-16\"\/><a class=\"x-anchor x-anchor-button has-particle e160711-e32 m3g07-y m3g07-z m3g07-13 m3g07-14 m3g07-15 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/services\/bpm-services\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Digital CX Centers<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-particle e160711-e33 m3g07-y m3g07-z m3g07-13 m3g07-14 m3g07-15 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/services\/analytics\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Data and Analytics<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-particle e160711-e34 m3g07-y m3g07-z m3g07-13 m3g07-14 m3g07-15 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/services\/automation\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Intelligent Automation<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-particle e160711-e35 m3g07-y m3g07-z m3g07-13 m3g07-14 m3g07-15 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/services\/cx-transformation\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">CX Transformation<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-particle e160711-e36 m3g07-y m3g07-z m3g07-13 m3g07-14 m3g07-15 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/services\/digital-engineering\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Digital Engineering<\/span><\/div><\/div><\/a><\/div><div class=\"x-col e160711-e37 m3g07-a m3g07-c m3g07-e m3g07-f m3g07-h m3g07-j footerfirstcol\"><div class=\"x-text x-content e160711-e38 m3g07-n m3g07-o m3g07-p m3g07-t m3g07-u m3g07-v\"><p>INDUSTRIES<\/p><\/div><hr class=\"x-line e160711-e39 m3g07-16\"\/><a class=\"x-anchor x-anchor-button has-particle e160711-e40 m3g07-y m3g07-z m3g07-10 m3g07-13 m3g07-14 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/industries\/connected-networks\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Connected Networks<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-particle e160711-e41 m3g07-y m3g07-z m3g07-10 m3g07-13 m3g07-14 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/industries\/retail-ecommerce\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Retail & E-Commerce <\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-particle e160711-e42 m3g07-y m3g07-z m3g07-10 m3g07-13 m3g07-14 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/industries\/fintech\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Fintech<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-particle e160711-e43 m3g07-y m3g07-z m3g07-10 m3g07-13 m3g07-14 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/industries\/gaming\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Gaming<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-particle e160711-e44 m3g07-y m3g07-z m3g07-10 m3g07-13 m3g07-14 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/industries\/gig-economy\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Gig Economy<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-particle e160711-e45 m3g07-y m3g07-z m3g07-10 m3g07-13 m3g07-14 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/industries\/travel-technology\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Tools and Technology<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-particle e160711-e46 m3g07-y m3g07-z m3g07-10 m3g07-13 m3g07-14 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/industries\/travel\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Travel <\/span><\/div><\/div><\/a><\/div><div class=\"x-col e160711-e47 m3g07-a m3g07-c m3g07-e m3g07-f m3g07-h m3g07-j footerfirstcol\"><div class=\"x-text x-content e160711-e48 m3g07-n m3g07-o m3g07-p m3g07-t m3g07-u m3g07-v\"><p>RESOURCES<\/p><\/div><hr class=\"x-line e160711-e49 m3g07-16\"\/><a class=\"x-anchor x-anchor-button has-particle e160711-e50 m3g07-y m3g07-z m3g07-10 m3g07-13 m3g07-14 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/thought-leadership\/igt-perspective\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Insights<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-particle e160711-e51 m3g07-y m3g07-z m3g07-10 m3g07-13 m3g07-14 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/thought-leadership\/case-studies\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Case Studies<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-particle e160711-e52 m3g07-y m3g07-z m3g07-10 m3g07-13 m3g07-14 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/thought-leadership\/brochures-2\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Brochures<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-particle e160711-e53 m3g07-y m3g07-z m3g07-10 m3g07-13 m3g07-14 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/thought-leadership\/events\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Events<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-particle e160711-e54 m3g07-y m3g07-z m3g07-10 m3g07-13 m3g07-14 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/thought-leadership\/infographics\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Infographics<\/span><\/div><\/div><\/a><a class=\"x-anchor x-anchor-button has-particle e160711-e55 m3g07-y m3g07-z m3g07-10 m3g07-13 m3g07-14 footerlink\" tabindex=\"0\" href=\"https:\/\/www.igtsolutions.com\/blog\/\"><span class=\"x-particle is-primary\" data-x-particle=\"scale-x inside-b_c\" aria-hidden=\"true\"><span style=\"\"><\/span><\/span><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Blog<\/span><\/div><\/div><\/a><\/div><\/div><\/div><div class=\"x-row x-container max width e160711-e56 m3g07-1 m3g07-5 m3g07-6 m3g07-9\"><div class=\"x-row-inner\"><div class=\"x-col e160711-e57 m3g07-e\"><div class=\"x-text x-content e160711-e58 m3g07-n m3g07-p m3g07-r m3g07-u m3g07-w\">Copyright \u00a9 2025 IGT Solutions Pvt. Ltd. All Rights Reserved. <strong><span style=\"color: #ffffff;\"><a href=\"https:\/\/www.igtsolutions.com\/policies\" style=\"color: #ffffff;\">Privacy Policies<\/a> | <a href=\"https:\/\/www.igtsolutions.com\/cookie-policy\/\" style=\"color: #ffffff;\">Cookie Policy<\/a> | <a href=\"https:\/\/www.igtsolutions.com\/disclaimer\" style=\"color: #ffffff;\">Disclaimer<\/a> | <a href=\"https:\/\/www.igtsolutions.com\/sitemap\" style=\"color: #ffffff;\">Sitemap<\/a><\/span><\/strong><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><span data-x-element-responsive-text=\"{&quot;selector&quot;:&quot;#header .x-text-content-text-primary&quot;,&quot;compression&quot;:&quot;1.0&quot;,&quot;minFontSize&quot;:&quot;15px&quot;,&quot;maxFontSize&quot;:&quot;96&quot;}\" class=\"e168934-e23\"><\/span><\/div>\n","protected":false},"excerpt":{"rendered":"<p>QE Employment type: Permanent \/Temporary \/ContractualJob type: Full time\/Part TimeWe are seeking a highly skilled and motivated (QE) to join our team at IGT Solutions. In this role, you will be responsible for ensuring the highest standards of quality in our BPO operations. You will work closely with operational teams to monitor performance, analyze processes, and implement quality improvement initiatives &#8230; <\/p>\n<div><a href=\"https:\/\/www.igtsolutions.com\/job-opportunities\/qe\/\" class=\"more-link\">Read More<\/a><\/div>\n","protected":false},"author":29,"featured_media":0,"parent":167622,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank-4.php","meta":{"footnotes":""},"class_list":["post-168934","page","type-page","status-publish","hentry","no-post-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>QE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.igtsolutions.com\/job-opportunities\/qe\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"QE\" \/>\n<meta property=\"og:description\" content=\"QE Employment type: Permanent \/Temporary \/ContractualJob type: Full time\/Part TimeWe are seeking a highly skilled and motivated (QE) to join our team at IGT Solutions. In this role, you will be responsible for ensuring the highest standards of quality in our BPO operations. You will work closely with operational teams to monitor performance, analyze processes, and implement quality improvement initiatives ... Read More\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.igtsolutions.com\/job-opportunities\/qe\/\" \/>\n<meta property=\"og:site_name\" content=\"IGT Solutions\" \/>\n<meta property=\"article:modified_time\" content=\"2024-09-12T11:55:31+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.igtsolutions.com\/job-opportunities\/qe\/\",\"url\":\"https:\/\/www.igtsolutions.com\/job-opportunities\/qe\/\",\"name\":\"QE\",\"isPartOf\":{\"@id\":\"https:\/\/igtsolutions.com\/#website\"},\"datePublished\":\"2024-09-12T09:57:47+00:00\",\"dateModified\":\"2024-09-12T11:55:31+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.igtsolutions.com\/job-opportunities\/qe\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.igtsolutions.com\/job-opportunities\/qe\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.igtsolutions.com\/job-opportunities\/qe\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.igtsolutions.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Job Opportunities\",\"item\":\"https:\/\/www.igtsolutions.com\/job-opportunities\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"QE\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/igtsolutions.com\/#website\",\"url\":\"https:\/\/igtsolutions.com\/\",\"name\":\"IGT Solutions\",\"description\":\"Technology &amp; BPM Services to the Travel Industry\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/igtsolutions.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"QE","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.igtsolutions.com\/job-opportunities\/qe\/","og_locale":"en_US","og_type":"article","og_title":"QE","og_description":"QE Employment type: Permanent \/Temporary \/ContractualJob type: Full time\/Part TimeWe are seeking a highly skilled and motivated (QE) to join our team at IGT Solutions. In this role, you will be responsible for ensuring the highest standards of quality in our BPO operations. You will work closely with operational teams to monitor performance, analyze processes, and implement quality improvement initiatives ... Read More","og_url":"https:\/\/www.igtsolutions.com\/job-opportunities\/qe\/","og_site_name":"IGT Solutions","article_modified_time":"2024-09-12T11:55:31+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.igtsolutions.com\/job-opportunities\/qe\/","url":"https:\/\/www.igtsolutions.com\/job-opportunities\/qe\/","name":"QE","isPartOf":{"@id":"https:\/\/igtsolutions.com\/#website"},"datePublished":"2024-09-12T09:57:47+00:00","dateModified":"2024-09-12T11:55:31+00:00","breadcrumb":{"@id":"https:\/\/www.igtsolutions.com\/job-opportunities\/qe\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.igtsolutions.com\/job-opportunities\/qe\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.igtsolutions.com\/job-opportunities\/qe\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.igtsolutions.com\/"},{"@type":"ListItem","position":2,"name":"Job Opportunities","item":"https:\/\/www.igtsolutions.com\/job-opportunities\/"},{"@type":"ListItem","position":3,"name":"QE"}]},{"@type":"WebSite","@id":"https:\/\/igtsolutions.com\/#website","url":"https:\/\/igtsolutions.com\/","name":"IGT Solutions","description":"Technology &amp; BPM Services to the Travel Industry","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/igtsolutions.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.igtsolutions.com\/wp-json\/wp\/v2\/pages\/168934","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.igtsolutions.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.igtsolutions.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.igtsolutions.com\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/www.igtsolutions.com\/wp-json\/wp\/v2\/comments?post=168934"}],"version-history":[{"count":2,"href":"https:\/\/www.igtsolutions.com\/wp-json\/wp\/v2\/pages\/168934\/revisions"}],"predecessor-version":[{"id":168936,"href":"https:\/\/www.igtsolutions.com\/wp-json\/wp\/v2\/pages\/168934\/revisions\/168936"}],"up":[{"embeddable":true,"href":"https:\/\/www.igtsolutions.com\/wp-json\/wp\/v2\/pages\/167622"}],"wp:attachment":[{"href":"https:\/\/www.igtsolutions.com\/wp-json\/wp\/v2\/media?parent=168934"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}