{"id":175205,"date":"2025-05-26T08:28:43","date_gmt":"2025-05-26T08:28:43","guid":{"rendered":"https:\/\/www.igtsolutions.com\/?page_id=175205"},"modified":"2025-05-26T09:25:03","modified_gmt":"2025-05-26T09:25:03","slug":"fni-ai-2","status":"publish","type":"page","link":"https:\/\/www.igtsolutions.com\/fni-ai-2\/","title":{"rendered":"FNI.AI"},"content":{"rendered":"

FNI.AI<\/h1>\n<\/div><\/div><\/div>
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Revolutionizing Airline Refunds with AI\n\n<\/h1>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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In today\u2019s competitive travel landscape, the travel and hospitality industries are pressured to deliver seamless customer experiences, especially related to refunds. However, behind every refund request are complex fare rules, manual processes, and operational inefficiencies.<\/p>\n

IGT Solutions is transforming this critical function with FNI.AI, our AI-powered Fare Note Interpreter, which eliminates refund processing guesswork, improves accuracy, and empowers your team to focus on what truly matters: the customer.<\/p><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Adopt AI-Powered Refund Intelligence for Your Business<\/h2>\n

Fare notes are complex and challenging to interpret, even for experienced agents, leading to slow, manual processing, frequent errors, and inconsistent refund outcomes. It affects customer satisfaction and ties up skilled resources in time-consuming, repetitive tasks, making refund operations a hidden drain on efficiency and revenue.<\/o:p><\/span><\/p>\n

FNI.AI automates the entire fare note interpretation process using Natural Language Processing (NLP) and Machine Learning, allowing your operations teams to process refunds quickly, precisely, and confidently.<\/o:p><\/span><\/p><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

Smart Fare Analysis for Accurate Refund Calculation<\/h1>\n<\/div><\/div><\/div><\/div><\/div><\/div>
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Fare types: Public, Private and Corporate<\/h2>\n<\/div><\/div><\/div><\/div>
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Ticket Types: Open, Exchange, Partial, and Arrival Unknown (ARNK) <\/h2>\n<\/div><\/div><\/div><\/div>
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Partial usage scenarios<\/h2>\n<\/div><\/div><\/div><\/div>
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Multi-currency and Multi-Airline transactions<\/h2>\n<\/div><\/div><\/div><\/div>
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Flight disruptions and exceptions<\/h2>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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Measurable Impact for Your Brand<\/h2>\n<\/div><\/div><\/div><\/div><\/div><\/div>

Up to 99.99% Accuracy<\/h1>\nMinimize errors, reduce revenue leakage, and build trust with accurate and rule-compliant refunds.<\/span><\/div><\/div><\/div><\/div>

Up to 96% Faster Processing<\/h1>\nDramatically reduce turnaround time\u2014freeing agents to focus on higher-value work.<\/span><\/div><\/div><\/div><\/div>

Consistent Customer Experience<\/h1>\nStandardize refund outcomes across your operations and improve brand reputation.<\/span><\/div><\/div><\/div><\/div>

Scalable Intelligence<\/h1>\nFNI.AI continuously learns from new fare rules, keeping pace with evolving airline policies.<\/span><\/div><\/div><\/div><\/div>

Seamless Integration<\/h1>\nDeploy quickly with your existing reservation and Global Distribution System (GDS) systems\u2014no need to overhaul tech stacks.<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Optimize Queue Management Now<\/span><\/div><\/div><\/a><\/div><\/div><\/div>
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FNI.AI<\/h2>\nThe tool simplifies fare rule interpretation and refund calculations with AI automation. <\/span><\/div><\/div><\/div>
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Streamline Fare Calculation<\/span><\/div><\/div><\/a><\/div><\/div><\/div>
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Explore Our AI-Powered Solutions to Empower Your Business\t<\/h1>\n<\/div><\/div><\/div><\/div><\/div><\/div>
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