{"id":176748,"date":"2025-09-17T15:35:44","date_gmt":"2025-09-17T15:35:44","guid":{"rendered":"https:\/\/www.igtsolutions.com\/?page_id=176748"},"modified":"2025-09-19T14:39:24","modified_gmt":"2025-09-19T14:39:24","slug":"80-productivity-boost-and-50-fte-reduction-automating-airway-bill-processing-for-a-global-cargo-leader","status":"publish","type":"page","link":"https:\/\/www.igtsolutions.com\/thought-leadership\/case-studies\/80-productivity-boost-and-50-fte-reduction-automating-airway-bill-processing-for-a-global-cargo-leader\/","title":{"rendered":"80% Productivity Boost and 50% FTE Reduction: Automating Airway Bill Processing for a Global Cargo Leader"},"content":{"rendered":"
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80% Productivity Boost and 50% FTE Reduction: Automating Airway Bill Processing for a Global Cargo Leader<\/h1><\/div><\/div><\/div>
CASE STUDIES<\/span><\/div><\/div><\/a><\/div><\/div><\/div><\/div>
\"Image\"<\/span><\/i>Download<\/a><\/div>
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An international air cargo carrier struggling with manual airway bill collation, revenue risks, and delayed updates adopted IGT Solutions\u2019 OCR-enabled automation to streamline operations. The solution delivered 99% accuracy<\/strong>, 80% productivity gains, 50% reduced FTE efforts<\/strong>, and 100% SLA compliance<\/strong>, ensuring speed and reliability across geographies.<\/p>\n\n<\/div>\n<\/div><\/div>

Share this Post<\/p>

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About the Client<\/h1>\nThe client is an international air cargo carrier.\n<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

Business Challenges<\/h1>\nThe client faced bottlenecks, revenue risks, and potential errors due to the highly manual collation of airway bills from multiple geographies, delaying real-time updates to its Cargo Management and Warehouse Operating Systems in a high-pressure, 24\/7 environment.<\/span><\/div><\/div><\/div><\/div><\/div><\/div>
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100% increase in sales conversions. Increase in conversions from 12% to 25%.<\/div><\/div><\/div><\/div>
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Business Solution<\/h1>\nIGT Solutions implemented an automation solution using OCR-enabled bots to collate and process airway bills, update the Cargo Management and Warehouse Operating Systems in real time, and reduce manual workload, ensuring speed, accuracy, and uninterrupted operations across geographies.<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

Business Results<\/h1>\n<\/div><\/div><\/div>
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Accurate Airway Bill Management<\/div><\/div><\/div>
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Enhanced Productivity<\/div><\/div><\/div>
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Reduced FTE Efforts<\/div><\/div><\/div>
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SLA Compliance<\/div><\/div><\/div><\/div><\/div>

Tools Partner\n<\/h1>\n<\/div><\/div><\/div>\"Image\"<\/span><\/div><\/div><\/div><\/div>

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80% Productivity Boost and 50% FTE Reduction: Automating Airway Bill Processing for a Global Cargo LeaderCASE STUDIESDownload An international air cargo carrier struggling with manual airway bill collation, revenue risks, and delayed updates adopted IGT Solutions\u2019 OCR-enabled automation to streamline operations. The solution delivered 99% accuracy, 80% productivity gains, 50% reduced FTE efforts, and 100% SLA compliance, ensuring speed and … <\/p>\n

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