{"id":689,"date":"2016-08-16T12:10:25","date_gmt":"2016-08-16T12:10:25","guid":{"rendered":"https:\/\/igt.ph\/?p=689"},"modified":"2023-05-16T07:04:57","modified_gmt":"2023-05-16T07:04:57","slug":"airline-customer-value","status":"publish","type":"post","link":"https:\/\/www.igtsolutions.com\/whitepapers\/airline-customer-value\/","title":{"rendered":"Airline Customer Value"},"content":{"rendered":"<div id=\"cs-content\" class=\"cs-content\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>It costs 10x more to acquire a customer than to retain, and 100 times more to win back one already disillusioned with the company. This problem usually translates into finding out which customers are valuable, and how many of them are dissatisfied.<\/p>\n","protected":false},"author":1,"featured_media":1262,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[27],"industry":[],"service":[],"insights":[],"class_list":["post-689","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-whitepapers","tag-27"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Identifying and unlocking the true value of an airline passenger<\/title>\n<meta name=\"description\" content=\"Identifying true customer value will help organizations unlock valuable insights and help companies target the right customers for maximum returns.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.igtsolutions.com\/whitepapers\/airline-customer-value\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Identifying and unlocking the true value of an airline passenger\" \/>\n<meta property=\"og:description\" content=\"Identifying true customer value will help organizations unlock valuable insights and help companies target the right customers for maximum returns.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.igtsolutions.com\/whitepapers\/airline-customer-value\/\" \/>\n<meta property=\"og:site_name\" content=\"IGT Solutions\" \/>\n<meta property=\"article:published_time\" content=\"2016-08-16T12:10:25+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-05-16T07:04:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.igtsolutions.com\/wp-content\/uploads\/2016\/09\/Unlocking-the-Customer-Value.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"552\" \/>\n\t<meta property=\"og:image:height\" content=\"414\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"amit3076\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"amit3076\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.igtsolutions.com\/whitepapers\/airline-customer-value\/\",\"url\":\"https:\/\/www.igtsolutions.com\/whitepapers\/airline-customer-value\/\",\"name\":\"Identifying and unlocking the true value of an airline passenger\",\"isPartOf\":{\"@id\":\"https:\/\/igtsolutions.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.igtsolutions.com\/whitepapers\/airline-customer-value\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.igtsolutions.com\/whitepapers\/airline-customer-value\/#primaryimage\"},\"thumbnailUrl\":\"\/wp-content\/uploads\/2016\/09\/Unlocking-the-Customer-Value.jpg\",\"datePublished\":\"2016-08-16T12:10:25+00:00\",\"dateModified\":\"2023-05-16T07:04:57+00:00\",\"author\":{\"@id\":\"https:\/\/igtsolutions.com\/#\/schema\/person\/9ad71db355e6df1c7e9699b7b193214b\"},\"description\":\"Identifying true customer value will help organizations unlock valuable insights and help companies target the right customers for maximum returns.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.igtsolutions.com\/whitepapers\/airline-customer-value\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.igtsolutions.com\/whitepapers\/airline-customer-value\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.igtsolutions.com\/whitepapers\/airline-customer-value\/#primaryimage\",\"url\":\"\/wp-content\/uploads\/2016\/09\/Unlocking-the-Customer-Value.jpg\",\"contentUrl\":\"\/wp-content\/uploads\/2016\/09\/Unlocking-the-Customer-Value.jpg\",\"width\":552,\"height\":414},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.igtsolutions.com\/whitepapers\/airline-customer-value\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.igtsolutions.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Airline Customer Value\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/igtsolutions.com\/#website\",\"url\":\"https:\/\/igtsolutions.com\/\",\"name\":\"IGT Solutions\",\"description\":\"Technology &amp; 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