{"version":"1.0","provider_name":"IGT Solutions","provider_url":"https:\/\/www.igtsolutions.com","author_name":"amit3076","author_url":"https:\/\/www.igtsolutions.com\/author\/amit3076\/","title":"Contact Center Inbound Sales Conversion for a leading global OTA","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"DOXX44Pd5G\"><a href=\"https:\/\/www.igtsolutions.com\/case-studies\/increase-in-sales-conversion-for-ota\/\">25% Increase in Sales Conversion for a Leading OTA<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.igtsolutions.com\/case-studies\/increase-in-sales-conversion-for-ota\/embed\/#?secret=DOXX44Pd5G\" width=\"600\" height=\"338\" title=\"&#8220;25% Increase in Sales Conversion for a Leading OTA&#8221; &#8212; IGT Solutions\" data-secret=\"DOXX44Pd5G\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.igtsolutions.com\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/www.igtsolutions.com\/wp-content\/uploads\/2016\/09\/contact-center.jpg","thumbnail_width":552,"thumbnail_height":414,"description":"The client, a leading Online Travel Company (OTA) in the Indian subcontinent, was struggling to keep pace with the unique travel trends of Indian and Asian markets. IGT helped enhance the sales conversion by 25% through a re-engineering project."}