{"version":"1.0","provider_name":"IGT Solutions","provider_url":"https:\/\/www.igtsolutions.com","author_name":"amit maurya","author_url":"https:\/\/www.igtsolutions.com\/author\/amit-1\/","title":"Social Media Sentiment Analysis \u2013 To identify true pulse of your customer - IGT Solutions","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"dR4M3Aa5Cb\"><a href=\"https:\/\/www.igtsolutions.com\/information-technology\/social-media-sentiment-analysis-to-identify-true-pulse-of-your-customer\/\">Social Media Sentiment Analysis \u2013 To identify true pulse of your customer<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.igtsolutions.com\/information-technology\/social-media-sentiment-analysis-to-identify-true-pulse-of-your-customer\/embed\/#?secret=dR4M3Aa5Cb\" width=\"600\" height=\"338\" title=\"&#8220;Social Media Sentiment Analysis \u2013 To identify true pulse of your customer&#8221; &#8212; IGT Solutions\" data-secret=\"dR4M3Aa5Cb\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.igtsolutions.com\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/www.igtsolutions.com\/wp-content\/uploads\/2020\/03\/social-media-sentiments-analysis.jpg","thumbnail_width":834,"thumbnail_height":228,"description":"Voice of customer (VOC) is a method used by several companies to assess their customer\u2019s needs, likes and their expectations. VOC helps businesses work on the customer\u2019s collected data to analyze customer insights and identify strategies around customer service improvement. Data points like consumer behavior, preferences and trends are some important key factors. This gathered data helps brands paint a ... Read More"}