1.0IGT Solutionshttps://www.igtsolutions.comamit mauryahttps://www.igtsolutions.com/author/amit-1/Social Media Sentiment Analysis – To identify true pulse of your customer - IGT Solutionsrich600338<blockquote class="wp-embedded-content" data-secret="oEkgZivpbz"><a href="https://www.igtsolutions.com/information-technology/social-media-sentiment-analysis-to-identify-true-pulse-of-your-customer/">Social Media Sentiment Analysis – To identify true pulse of your customer</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.igtsolutions.com/information-technology/social-media-sentiment-analysis-to-identify-true-pulse-of-your-customer/embed/#?secret=oEkgZivpbz" width="600" height="338" title="“Social Media Sentiment Analysis – To identify true pulse of your customer” — IGT Solutions" data-secret="oEkgZivpbz" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript">
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https://www.igtsolutions.com/wp-content/uploads/2020/03/social-media-sentiments-analysis.jpg834228Voice of customer (VOC) is a method used by several companies to assess their customer’s needs, likes and their expectations. VOC helps businesses work on the customer’s collected data to analyze customer insights and identify strategies around customer service improvement. Data points like consumer behavior, preferences and trends are some important key factors. This gathered data helps brands paint a ... Read More